Shipping & Delivery

Fast, Simple & Reliable Delivery 🐾

We want your pet's new favorite products to arrive safely and smoothly. Below you'll find everything you need to know about our shipping and delivery process.

Processing Time

Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Delivery Times

Delivery times vary depending on your location and the product ordered. Estimated delivery times are shown at checkout.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, such as carrier delays, weather, or customs processing.

Order Tracking

Once your order has been shipped, you can use the tracking information provided in your shipping confirmation to follow your package.

Shipping Costs

Available shipping options and costs are calculated and displayed at checkout before you complete your purchase.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us. We'll be happy to help you locate your package and find the best solution.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order. If you notice an error, contact us as soon as possible. We will do our best to assist you before the order is shipped.

Need Help?

Have a question about your delivery? Don't hesitate to contact us — we're always happy to help. 🐾